As the managing entity of urbanstitchs, Super Nexus Technologies Private Limited (“we,” “our,” and “us”) is committed to protecting the privacy of our users (“you” and “your”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website. We believe in transparency and want you to understand your rights regarding your information. By using our services, you agree to the terms of this policy. We encourage you to review it carefully to stay informed about our practices. Your trust is important to us, and we strive to maintain it through responsible data handling.

Collected User Information

We collect various types of information to enhance your shopping experience. This includes personal details such as your name, email address, and shipping information when you place an order. Additionally, we may gather demographic data, such as your location and preferences, to tailor our offerings. By providing this information, you help us serve you better.

Information is collected through various methods, including forms you fill out on our website and automated technologies. When you create an account, subscribe to our newsletter, or make a purchase, we gather the necessary data.

Purpose of Data Collection

The information we collect serves several essential purposes. Primarily, it allows us to process your orders and communicate effectively regarding your purchases. Additionally, we use your data to improve our website and enhance customer support. Understanding user behavior also helps us deliver targeted promotions and relevant content.

Use of Information

We utilize your information to provide a seamless shopping experience tailored to your preferences. This includes processing transactions, managing your account, and sending you updates about your orders. Additionally, your data helps us analyze trends and improve our offerings, ensuring we meet your needs. We may also use your information to send promotional materials, but you can opt out at any time.

Our commitment to using your data responsibly means we will only retain your information for as long as necessary to fulfill these purposes. We prioritize user privacy by employing best practices in data management. Your trust is paramount, and we aim to create a secure environment for your personal information.

Sharing of Information

We respect your privacy and will not sell or rent your personal information. However, we may share your data with trusted service providers who assist us in operating our website and conducting business. These partners are contractually obligated to protect your information and use it solely for the intended purposes. We also reserve the right to disclose your information if required by law or in response to legal requests.

Security and Retention of Information

Protecting your information is a top priority for us, and we employ various security measures to safeguard it. These include encryption, firewalls, and secure server protocols to prevent unauthorized access. We continuously evaluate our security practices to ensure your data remains safe from potential breaches.

Data retention is equally important, and we only keep your information for as long as necessary to fulfill our commitments and comply with legal obligations. Once your information is no longer needed, we will securely dispose of it in accordance with industry standards. Your privacy is paramount, and we take every precaution to protect it.

Cookies

Cookies are small data files stored on your device that help us enhance your browsing experience. They enable us to remember your preferences and recognize you when you return to our site. By using cookies, we can also analyze site traffic and improve functionality. You can manage your cookie preferences through your browser settings at any time.

Children's Privacy

Urbanstitchs is not intended for individuals under the age of 18. We take the privacy of children seriously and do not knowingly collect information from individuals under the age of consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. Parents and guardians are encouraged to monitor their children's online activities and guide them in sharing personal information.

Users' Rights

As a user, you have rights regarding your personal information, including access, correction, and deletion. You can request to review the information we hold about you and ask for corrections if necessary. Additionally, you have the right to withdraw consent for any data processing activities and to object to marketing communications.

We are committed to ensuring that your rights are respected and will respond to your requests in a timely manner. Please contact our customer service team for assistance with any inquiries related to your rights. Your privacy matters to us, and we are here to support you.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When significant changes occur, we will notify you through prominent notices on our website or via email. It is your responsibility to review this policy regularly to stay informed about how we handle your information. Continued use of our services after changes signifies your acceptance of the updated policy.

Contact Us 

Get in touch with us at supernexustechnologiespvtltd@gmail.com to clear any queries you may have regarding our Privacy Policy.